Delta Customer Service: How to Get Help

Are you planning to take a Delta Airlines flight? Do you need assistance with Delta Air Lines information?

We’re here to help.

From questions about flights to baggage inquiries, Delta customer service is your go-to resource for anything Delta-related.

In this guide, you’ll learn different ways to connect with Delta Airlines’ customer service, including chat, call, etc. Delta’s team of dedicated professionals is always there to assist you in making your journey hassle-free.

How Do I Talk to Delta Customer Service?

Whenever you need any help while flying with Delta Airlines, getting in touch with the customer support team is as easy as it can get. Here are some of the ways you can get in touch with Delta’s customer care:

1. Via Phone

For individuals desiring assistance with reservations, getting in touch with an agent over the call is simple. You can dial the Delta customer service phone number at 800-221-1212 to speak with the support team.

If you have any questions related to SkyMiles, the contact number is 800-323-2323, requiring your SkyMiles number for reference.

Please note that people with Gold and Silver Medallion memberships enjoy priority access when contacting Delta customer support. Although, the highest priority is reserved for Delta Platinum and Diamond Medallion members.

With the help of the phone number, directly contact the agent to address your concerns, questions, and changes, ensuring you’re well-prepared for your travel.

2. Through Live Chat

Engage in live chat with the Delta customer service chat option through your Android as well as Apple device. Visit Delta Air Line’s official website and scroll down to the home page. Under “Customer Service,” you will see the “Message Us” option. A pop-up window will emerge after clicking on the “Message Us” option, connecting you with a virtual agent.

Delta chat support help you tackle any Delta Airlines-related issue like making changes to flights, request for refunds, and much more. Also, it is a much better option compared to a phone agent, as you can quickly get your query resolved without waiting to connect with an agent.

3. In-Person at the Airport

If you have reached the airport, simply head over to the Delta customer service desk. Their dedicated professionals are available to offer face-to-face support for flight modifications, delays, cancellations, baggage inquiries, and other queries related to your travel or flight.

3. Via Twitter

You can reach Delta Air Line’s customer service team through Twitter by composing your message and mentioning @Delta, the official handle of the airline. Also, you can directly send them a message to their Twitter account.

This approach offers a direct way to engage with the support team of Delta Air Lines, making it possible for you to ask questions related to Delta flights.

Delta Customer Service: Your Ultimate Travel Partner

With Delta Airlines’ customer support by your side, traveling has got much easier.

Help is just a click away when you need to cancel or modify your flight details, request a refund, or skip the hassle of online seat reservation.

These customer support executives are your travel saviors. And their service doesn’t stop here. They are always there to assist you in case of website glitches, baggage-related queries, etc.

Here are some other ways to get your queries resolved.

  • Most flight changes and cancellations can easily be made online.
  • Get your baggage issue sorted out without any fuss with an online form available on the official Delta website.
  • Sign in to your SkyMiles account and use the mileage credit request form to request miles from a partner activity or a trip.
  • If you have got any Delta complaint or feedback, head to the Feedback & Complaints page on the website.

Revise Your Travel Plans Online

You don’t have to rely only on calling Delta Air Lines to make changes to your travel itinerary. Delta has introduced a convenient way, allowing individuals to make changes and cancellations through the official Delta website and app. Follow the steps mentioned below to make relevant modifications to your flight schedule:

  • Check your email to find the flight confirmation number.
  • Access your booking details by entering the information on the official Delta website.
  • Alternatively, in your Delta SkyMiles account, visit the “My Trips” section and choose the trip you would like to modify.
  • Select the “Modify Flight” button located in the top right corner of the page.
  • Choose between canceling the flight or changing it. Click on the “Start Flight Change” button.
  • The next page will show you all the details of your flight.
  • Check the box next to your flight number for modification.
  • Select the “Find New Flights” option to proceed further.
  • Go through the options for new flights.
  • Choose the flight you want to switch to, and the new flight ticket amount will be added to the original ticket cost.
  • Pay the remaining amount or get an eCredit or a refund for the cost difference, according to the type of original ticket.

Is Your Flight Eligible for a Refund?

Here is the refund policy of Delta Air Lines:

  • In case of a non-refundable ticket, Delta Air Lines might deduct the cancellation fee from your flight cost. The rest of the amount will be provided as an eCredit which can further be used for buying flight tickets.
  • If your ticket is refundable and there is some change in your plan, you can request a refund. Please remember to make changes or cancel your flights before departure time.

Travel Made Easy With Delta Customer Care

When it comes to traveling, it’s vital to have reliable support, and Delta’s customer support team stands like a guiding light for people wishing to travel with Delta Air Lines.

Delta provides several ways to connect with their representatives, whether you are making changes to your flights or exploring different travel options. They are always there to help you through Delta help chat, phone calls, and even on social media platforms, ensuring your queries are quickly resolved.

The customer support team of Delta is your travel partner helping you through every twist and turn that comes your way. So, have faith in Delta’s team of experts as you head to your next destination.

Exciting New U.S.-South America Routes Announced by Delta and LATAM

Since LATAM Airlines Group and Delta Air Lines announced their partnership in 2019, travelers across North and South America have rejoiced in a unique opportunity to explore breathtaking cities along the new routes. The joint venture opened the door to 300+ US-South America destinations, increasing the airlines’ capacity by an impressive 75%.

The LATAM Airlines and Delta new routes are a fantastic addition to the airlines’ already vast network. The leading airlines aim to break the barrier between the US and South America, bringing the continents closer than ever.

This continental connectivity continually attracts business and leisure travelers, providing outstanding services and unforgettable experiences.

Discover the latest LATAM and Delta routes between the US and South America, including flight schedules and elite benefits for frequent flyers.

New US-South America routes

LATAM Airlines Group and Delta Air Lines have announced four new routes between the US and South America. Each will add two to their network, LATAM connecting Miami to Medellin and Lima to Atlanta, while Delta will connect Atlanta to Cartagena and Bogota.

Here’s more information about all the new routes.

Note: All new routes’ flight schedule is subject to government approval.

LATAM Airlines Colombia: Miami to Medellin

Starting October 29, 2023, LATAM Airlines Colombia will enable travelers to book daily flights from Miami to Medellin. The City of Eternal Spring will be only a few clicks away, taking passengers from the Sunshine State to Colombia in 3.5 hours.

Here’s the planned schedule for LATAM flights between Miami and Medellin (subject to change):

  • Miami to Medellin – 6:30 PM to 9:55 PM
  • Medellin to Miami – 12:30 PM to 3:55 PM

Whether travelers book Economy or Premium Economy tickets, they will enjoy a fantastic service on an Airbus A320 aircraft.

LATAM Airlines Peru: Lima to Atlanta

Starting October 29, 2023, LATAM Airlines Peru will connect Lima to Atlanta, Delta’s headquarters. Peruvians will get to the Big A in approximately seven hours, seizing a thrilling opportunity to marvel at the bustling city’s historical landmarks and pop-culture sites. The same goes for Georgians visiting Peru’s capital, a lively metropolis famous as the City of the Kings.

Here’s the proposed schedule for LATAM flights between Lima and Atlanta (operating every Wednesday, Friday, and Saturday):

  • Lima to Atlanta – 12 PM to 7:10 PM
  • Atlanta to Lima – 10:45 PM to 5:40 AM

Economy and Premium Business tickets will be available aboard a Boeing 767 aircraft operating the route.

Delta also connects these two cities with the following flight schedule:

  • Lima to Atlanta – 11:55 PM to 5:40 AM
  • Atlanta to Lima – 3:30 PM to 9:45 PM

The best part about this Delta route? It operates daily.

Delta: Atlanta to Cartagena

Most new Delta airline destinations in the joint venture with LATAM connect Atlanta, the airline’s hub, to prominent South American cities. Flights from Atlanta to Cartagena, the jewel of the Caribbean coast, have been among the most sought-after for years.

Interested travelers must wait until December 22, 2023, to book tickets to this exciting adventure. Considering they can spend the winter on Cartagena’s turquoise-water beaches, it’s worth the wait.

The planned schedule for Delta flights between Atlanta and Cartagena is as follows:

  • Atlanta to Cartagena – 9:50 AM to 1:55 PM
  • Cartagena to Atlanta – 3:20 PM to 7:35 PM

Delta will operate on this route every Wednesday, Friday, and Sunday. Interested travelers can book Main Cabin, Delta Comfort Plus, and First Class tickets aboard a Boeing 737 aircraft.

Delta: Atlanta to Bogota

Flights from Atlanta to Cartagena aren’t the only options to visit Colombia from Georgia’s capital. Delta already has a daily route between Atlanta and Bogota, Colombia’s stunning capital. However, it has announced a new one, making traveling between the Big A and the Athens of South America a breeze.

Here’s the schedule for existing and new Delta flights between Atlanta and Bogota (operating daily):

  • Atlanta to Bogota – 3 PM to 7:45 PM and (starting October 29, 2023) 9:45 AM to 2:30 PM
  • Bogota to Atlanta – 9 AM to 2:35 PM and (beginning October 29, 2023) 4 PM to 9 PM

Like Delta flights between Atlanta and Cartagena, these include Main Cabin, Delta Comfort Plus, and First Class services aboard a Boeing 757 aircraft.

Additional routes connecting the US and South America

LATAM and Delta’s joint venture has brought many more routes to their extensive combined networks. On July 1, Delta started flying from Orlando to Bogota before connecting Los Angeles to São Paulo on August 1.

The giant airline also operates from New York and Atlanta to São Paulo. Additionally, it will connect the Big Apple to Buenos Aires (starting October 28) and Rio de Janeiro (beginning December 16).

As for LATAM Airlines, the new routes connect São Paulo, Miami, Boston, New York, Orlando, Santiago, and Los Angeles.

Considering this partnership’s exponential growth and expansion plans, we can expect new US-South America routes soon.

Elite benefits for frequent flyers

Travelers frequently flying with Delta and LATAM Airlines can join their loyalty programs for fantastic benefits. Whether they join Delta SkyMiles or LATAM Pass, they can enjoy multiple elite perks like priority check-in and boarding, a fee waiver for reserving seats, extra baggage, and lounge access.

LATAM Airlines Group has five VIP airport lounges in South America, while Delta has 53 Delta Sky Club locations in the US.

The best part? With all the new travel destinations, collecting miles and points to unlock these airlines’ elite benefits is easier than ever.

Book your flight with Flights-TicketBooking!

Flights-TicketBooking streamlines reservations with leading airlines, including LATAM and Delta. Their new US-South America routes will be available for booking once they launch.

In the meantime, explore their existing routes and book your next adventure.

For more information about the routes, visit or because flight schedules are subject to change.

To speak with a Delta or LATAM customer service representative, call 800-221-12-12 (Delta Air Lines, USA) or 1-866-435-9526 (LATAM phone number, USA). This LATAM Airlines customer service USA number should work whether calling from or outside the US.

Don’t hesitate to contact us if you have questions or need help booking a flight.